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Terms & Conditions

This Policy has been updated on the 23rd January 2020. Please scroll down to read the T&Cs applicable to the service/product/membership you are interested in.

 

CONSULTATION SERVICES – TERMS OF SERVICE

PAYMENTS

A booking deposit equal to 50% from the total fee is charged upon booking.

You will receive a conifrmation email with an invoice immediately after booking the slot.

The second payment will be charged after the consultation. You will receive the final invoice in an email, along with a summary of the advice and resources I oferred during our meeting.

If you need to book additional consultation sessions, these will be 30 mins sessions. The price for each 30min of additional consultation is £50 and is charged in full when booking the session. To book an additional session, please do get in touch with me via email at events@teastyle.co.uk.

If you request additional mini services, the fee for those services will be invoiced separately from the consultation and is payable via bank transfer.

CANCELLATIONS & REFUNDS

Should you need to cancel the booking, please inform me in writing as soon as possible at events@teastyle.co.uk. You can also cancel/reschedule from the confirmation email you receive when booking.

If you need to cancel the session, please do so as soon as possible. If you cancel the session a minimum of 3 calendar days in advance I will issue a full refund of your payment – unless you prefer to reschedule.

If you cancel less than 3 calendar days before the scheduled date, the fee is not refundable, so it’s preferable that you reschedule in this case. If you choose to reschedule and can’t find an appropriate time slot in my calendar, please get in touch with me at events@teastyle.co.uk and I’ll make sure we find a time that is good for you.

Please note that if you cancel the session without providing a reason for cancellation, I may refuse to schedule any future sessions with you. I’m happy to assist and find the best solution for you, as long as I have the full information and you are respectful of my time. Please bear in mind that a session that you cancel at the last minute is a session that another couple could have used.

Any fees paid for services after the consultation, are not refundable.

GENERAL TERMS

1.  Please note that I cannot offer legal advice, or any advice on insurance aspects and contracts you have with your venue and suppliers. I also cannot offer moral and/or psychological support, or advice for personal and family issues that you may encounter during planning.

2.  Although my advice is based on years of experience and a deep understanding of how an event should be run, it is solely your responsibility and that of your suppliers to plan and manage the logisitcs of your wedding to ensure everything runs smoothly.

3. To provide appropriate advice and create adequate support materials you will need to respond fully to all my questions. All the information you provide before, during and after the consultation to help me provide you with this service is fully confidential and treated as such.

However, I will never ask you for confidential personal information outside of your email and phone number, which I will use strictly for the scope of providing these services.

4. For any monthly offers and prizes, to qualify, you must book a wedding consultation appointment within the given timeline and pay the booking deposit in full.

Winners are picked randomly and announced on my instagram profile and via direct email.

 

WEDDING PLANNING MEMBERSHIP – TERMS OF SALE & SERVICE

CANCELLATIONS & REFUNDS

If at any time you decide that this wedding planning membership isn’t right for you, you can cancel it, from your member page. You will retain access to the Facebook group and the member page until the end of the month that you were charged for.

For the plans with monthly payments the sums already charged from your account are non-refundable*. For the 2nd payment option, paid in full upfront, for 6 months you will receive a part refund. The part refund is calculated based on the length you have spent as a member. The charge for 1st month is considered at LILY: £13.00 | ROSE: £150 | MAGNOLIA: £270  +  LILY: £13.00 | ROSE: £22 | MAGNOLIA: £89  for each additional month. The charge for the first month is non-refundable, if you cancel within the first month of joining. If you cancel after the 1st month, you will receive a refund equal with “monthly price x number of months remaining” in your membership plan.

*FREE TRIAL PERIOD

The Lily plan also includes a 2 day free trial (you have to provide your card details but won’t get charged until the 2 days have passed.

If you choose one of the other two wedding planning membership plans, you can get a full refund if you change your mind within 48 hours of joining. The refund however is not applicable if you download any of the resources to which you get free access with the Rose and Magnolia plans.

BOOKING CONSULTATIONS

Where charges apply, the fee is payable when booking the session – a secure pop-up window will open the calendar where you can select your preferred day & time and pay for the session. You will receive a confirmation email along with an invoice for the payment. 

Consultations can only be booked one at a time, within a 30 day period. Any additional consultations may be booked only after the first booked session has been carried and it’s preferable to book only one session a month, to allow for others to book in sessions as well. Should you need to talk to me more than once a month, please do tell me during the session or email me after and we’ll discuss how we can accommodate that.Please respect the number of free/discounted sessions you have allocated and do not book more than your membership plan allows. If you do book more sessions than what is included in your plan I will cancel the session.

If you need to cancel the session, please do so as soon as possible. For paid sessions, if you cancel the session a minimum of 3 calendar days in advance I will issue a full refund of your payment – unless you prefer to reschedule.

If you cancel less than 3 calendar days before the scheduled date, the fee is not refundable, so it’s preferable that you reschedule in this case. If you choose to reschedule and can’t find an appropriate time slot in my calendar, please get in touch with me at events@teastyle.co.uk and I’ll make sure we find a time that is good for you.

Please note that if you cancel the session without providing a reason for cancellation, I may refuse to schedule any future sessions with you. I’m happy to assist and find the best solution for you, as long as I have the full information and you are respectful of my time. Please bear in mind that a session that you cancel at the last minute is a session that another couple could have used.

DOWNLOADABLE  RESOURCES

For T&C’s on using the downloadable resources and licensing terms, please read the DIGITAL PRODUCTS section below. Where your membership plan includes free access to these resources, the payment terms and refunds do not apply. To access them you just need to click on the “donwload” button on your member page and the file will be automatically downloaded to your computer.

GROUP RULES

In the Facebook group please read and follow the rules:

  • Be kind, curteous and supportive – if you have nothing constructive to add, better not say anything. Everyone is in there to get constructive and helpful advice.
  • No hate speech or bullying. Bullying of any kind isn’t allowed, and degrading comments about things like race, religion, culture, sexual orientation, gender or identity will not be tolerated.
  • No promotions or spam posts. You may not promote any business or products, whether yor own or someone else’s without my advance approval.
  • Respect everyone’s privacy. Do  not share anything that others share in the group, outside the group.
  • Do not share content from the group or your membership page outside the group. I work very hard to prepare all the content to help you in the best way possibe, and it is for paying members only. You may encourage others to join the membership or purchase any of the planning tools, if you like them and find them helpful (you can ask me how to do that in the group). Sharing any protected (paid-for) content without my consent is grounds for removal from the membership and legal action where appropriate.
  • Do not contact, target or add as friends people from the group, unless expressely discussed and agreed with the person in the group (please note this is a legal offence, not just a rule of the group).

If you do not respect these rules you will be removed from the group and no refund will be issued, even if a refund normally applies.

 

GENERAL T&Cs

1.  Please note that I cannot offer legal advice, or any advice on insurance and contracts you have with your venue and suppliers. I also cannot offer moral and/or psychological support, or advice for personal and family issues that you may encounter during planning.

2. My advice is based on years of experience, working with couples, managing all the logistics, designing their wedding day, and a deep understanding of how an event should be run. However, my advice is offerred as guidance only and you are fully responsible for any decisions and actions you take to fulfill your wedding day.

3. To provide appropriate advice where you address a direct question to me you will need to provide details as much as possible and respond to my questions.

4. For any monthly offers, contests and prizes, to qualify, you must follow all the instructions laid out in the Facebook group and in my emails.

Winners are picked randomly and announced in the group and via email.

5. If you are a member and you have questions about your wedding plans, or any advice I offer and about the planning resources, please do ask them in the group. If you are having trouble downloading resources, editing the files or you’re not receiving emails, please email me at designstudio@teastyle.co.uk.

If you are not a member yet but would like to ask some questions about the wedding planning membership or the planning resources, please contact me through the contact form below, or the email address above.

DIGITAL PRODUCTS – TERMS OF SALE

1. For any purchases carried on the https://teastyle.co.uk site you will need to provide a valid email address and card /PAYPAL details. A link to download your purchased products will be sent to you via email, once the payment has been confirmed. This should normally take less than 5 minutes.

2. If you have trouble downloading the files or opening them, please send an email with the details at designstudio@teastyle.co.uk. Please include some screen shots showing what the issue is. You will receive a response within 3 business days and I will do my best to sort this out for you. If the issue can’t be resolved you will be issued a full refund.

On the other hand, if you’ve been using the file for a while and for some reason you start getting errors, please submit your question in the Facebook group. Make sure to take notes of your latest actions in the file and some screenshots. If you post the question in the Facebook group you can get an answer faster and others may benefit from it as well.

3. REFUNDS – If within 7 days of purchasing a digital product designed for personal use (from the resources for couples shop) you decide you’re not happy with the purchase, you can request a 60% refund from the price paid.

Because these are digital products, once downloaded, it cannot be returned for a full refund. So, once you have downloaded it you have access and can use it, even if you do get a refund. Therefore, I I can only offer a partial refund.

If you have made a mistake purchasing and you haven’t downloaded the files yet, you can receive a full refund. Please email the details of your purchase – invoice number, name & email address, at designstudio@teastyle.co.uk and I will process the refund for you. Allow 3 business days for a response.

4. For any monthly offers and prizes, to qualify, you must provide a valid email address and subscribe to the newsletter, and follow the rules of the offer. Winners are picked randomly and announced on my instagram profile and via direct email.

 

USE OF WEBSITE – T&C’s

These Terms & Conditions are applicable to the use of our website and provision of services through the use of the website.

This Agreement has been updated on the 24th May 2018.

Please read these Terms and Conditions (“Agreement”, “Terms and Conditions”) carefully before using https://teastyle.co.uk (“the Site”), operated by Andreea Bucur t/a Teastyle (“we”, “us”, or“ours”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://teastyle.co.uk.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions and our Privacy Policy. Capitalized terms are defined in this Agreement.

1. INTELLECTUAL PROPERTY

The Site and it’s original content (this does not include photographs where copyright is credited to the relevant owners at the bottom of each web page), features and functionality are owned by Andreea Bucur t/a Teastyle and are protected by international copyright. All copyrights, trademarks, patents and other intellectual property rights on our website and all content and software located on the site shall remain the sole property of Andreea Bucur t/a Teastyle or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from the owner.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

2. USE OF EXTERNAL LINKS

https://teastyle.co.uk may contain links to third-party websites that are not owned or controlled by Andreea Bucur. Some of the links on this site are partners, or affiliates. This means that Teastyle may make a small commission if you buy from the linked sites. I only link to products and services I like and have already used myself. You’ll see a short notice next to the link when this is the case.

Teastyle cannot guarantee the accuracy of information found at any linked site. Teastyle also has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. You are strongly advised to read the terms and conditions and privacy policy of any third-party site that you visit.

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

3. ACCEPTABLE USE

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

4. TERMINATION AND LIMITATION OF USE

We may in the future restrict access to parts (or all) of our website and reserve full rights to do so, which may result in the forfeiture and destruction of all information associated with you. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5. USE OF TESTIMONIALS

In accordance with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when not the whole statement seems relevant for the general public or mentions personal details.

https://teastyle.co.uk is not a forum for testimonials, however Teastyle provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Teastyle. The opinions expressed in the testimonials however are strictly the views of the testimonial source.

6. DISCLAIMER AND LIMITATION OF LIABILITY

Teastyle makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to this site.

All the materials on this site are provided “as is” without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Teastyle or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Teastyle has been advised of the possibility of such loss or damages.

7. GOVERNING LAW

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of the United Kingdom without giving effect to any principles of conflicts of law.

8. CHANGES TO THIS AGREEMENT

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

CONTACT

If you have any questions about this Agreement, please email events@teastyle.co.uk